Highway 35

24/7 Roadside Assistance Near Me — Frisco, Texas (Near The Star)

★ 4.9 · 487 reviews·From $49·24-Hour Private Roadside

Frisco grew into a metro suburb almost overnight and its traffic patterns prove it — Cowboys events at The Star, weekend Stonebriar overflow, and a steady stream of DNT commuters who suddenly need a jump or a flat fix. Our Collin-County dispatch covers every neighborhood from Eldorado to PGA Frisco.

Call (469) 340-3500Why Highway 35

Quick answer

Highway 35 Roadside provides 24/7 roadside assistance in Frisco, TX, serving Collin County and the surrounding Dallas–Fort Worth Metroplex & North Texas. Typical on-scene arrival is 20–35 minutes anywhere in Frisco. Flat upfront pricing from $49 with no hidden fees, hookup fees, or after-hours upcharges. Call (469) 340-3500 to dispatch a tech now.

Stranded in Frisco right now?

Cowboys event at The Star and your car won't start? Stay parked, call now.

Call now: (469) 340-3500

Why drivers in Frisco choose Highway 35

  • Apartment lots, hotel garages, and every Frisco highway shoulder.
  • True 24/7 coverage — same rate at noon and at 3 a.m.
  • Local to Collin County — we know the DNT on/off ramps by heart.
  • Tracked ETA texted to your phone the moment the tech accepts.
  • Licensed, insured, and equipped for cars, trucks, SUVs, and most fleet vehicles.
  • Tracked ETA covers every ZIP code in Frisco
  • 24/7 emergency roadside assistance across Frisco — including holidays
  • Fast ETA from a tech already inside Collin County
  • Dispatcher trained on every roadside assistance edge case in Frisco
  • Licensed & insured technicians with commercial-grade equipment
  • 4.9★ rating on Google — 487 verified DFW reviews

Common roadside assistance situations in Frisco

  • Office park near Stonebriar Centre — won't start at quitting time
  • Cold-snap morning, no crank, Frisco driveway
  • Stuck after an event near The Star
  • Dead battery in the The Star parking lot
  • Late-night call from a Frisco hotel garage

Areas we serve in Frisco

Our roadside assistance covers all Frisco neighborhoods, including areas near The Star, Stonebriar Centre, Comerica Center. We also provide service to apartment communities, office parks, shopping centers, hotels, and entertainment venues throughout the city — and the broader Collin County region.

Stranded on the pavement — what to do with a blowout on a DFW tollway

Breaking down on the President George Bush Turnpike, Sam Rayburn Tollway, or the I-35E express lanes feels uniquely exposed. The 75–80 mph traffic and the narrow Chisholm Trail Parkway shoulder create a lethal risk. If you have a flat or an overheating engine, stay buckled inside with hazards on if you can't safely exit curbside. Do not attempt a DIY tire change with traffic flying past your mirror. Call for a professional roadside unit with a full-size spare, a 10-ton hydraulic jack for soft shoulders, and amber light bars that legally move traffic over. We monitor NTTA incident feeds to respond faster than the standard tow dispatcher.

Roadside Assistance safety playbooks for Frisco

Step-by-step action guides for the specific Frisco breakdown scenarios this service handles most.

Safety playbook

What to do when your car dies at a Cowboys game or concert

If your car won't start or you've got a flat in a DFW stadium lot, stay belted inside the vehicle, kill your headlights and A/C to preserve battery, drop a GPS pin instead of describing your location, and call a professional with amber lights — stadium lots are active traffic zones and a parked vehicle is often struck within minutes.

For event venues including The Star in Frisco.

  1. The first 30 seconds — don't be a hero

    Your instinct will scream 'get out and look at the engine.' Suppress it. Stadium parking lots are active demolition derbies of distracted fans, golf carts, and ride-share drivers staring at phones. Inside the vehicle, your seatbelt stays on. If smoke appears from the hood, that's a fire hazard — exit immediately to a position behind a concrete bollard, not standing beside the car. A stationary vehicle in the Arlington Entertainment District is often struck by a second vehicle within minutes of stopping.

  2. Stadium-specific hazard activation

    Turn on your four-ways, then turn OFF your headlights and A/C. After four hours of tailgating with stereos and TVs running, your battery has already been drained — hazards alone give you roughly 45 minutes of visibility before total blackout. In a parking garage like the Lexus Garage at The Star, hazards also signal fans whipping around blind corners. Crack a passenger-side window one inch; a dark Texas interior climbs to 120°F in 10 minutes and you need airflow.

  3. The 'Silver Lot 4, facing Cowboys Way' rule

    When you call, do not say 'I'm near AT&T Stadium.' The complex is 1.8 square miles and 12,000 spaces. Walk us in: 'Silver Lot 4, facing Cowboys Way, 3 rows back from the pedestrian bridge, under the big video board.' Better — drop a Google Maps pin, screenshot it, and text it to dispatch. Stadium cellular congestion frequently kills live-location sharing, so a static screenshot is faster than waiting for a live feed to load.

  4. The wait protocol — stadium edition

    Turn the engine off completely and pull the hood release but do not prop the hood open until you see our amber lights. An open hood in a stadium lot attracts well-meaning fans with jump packs that can spike a modern BMW or Tesla ECU. Hold your phone at 20% battery minimum by closing every app except Maps. If approached, politely decline: 'I have a digital battery management system, I need a regulated jump.' Most strangers won't push past that.

  5. Our arrival — the ingress maneuver

    The technician approaches from the traffic-flow direction with amber overheads on, and stages behind your vehicle to create a buffer zone. Do not exit to greet them until they've chocked a wheel and made eye contact through your mirror with a nod. In event-traffic chaos this prevents stepping into a service-vehicle lane. Jump starts and tire changes happen with you seatbelted inside; lockouts are the only call where we'll ask you to step to the front of the vehicle, clear of traffic.

  6. Post-job departure

    Once you're running, wait until we've packed up and reversed out — we become your blocker. We signal you into the exit flow, absorbing the honks so you don't get rear-ended joining the conga line of departing fans. Do not turn off your car again for at least 30 minutes after a jump start; that's the minimum the alternator needs to replenish a surface charge drained by hours of stadium idling.

Safety playbook

What to do when you blow a tire or stall at 75 MPH on a DFW tollway

If a tire blows on the Sam Rayburn or Dallas North Tollway at highway speed, do NOT slam the brakes — ease off the accelerator and coast to 45 mph before braking. Steer for the widest paved shoulder (often the left on the DNT, per NTTA data), stay belted with hazards on, and call a professional with amber lights instead of attempting a DIY change in an 8-foot shoulder beside 75 mph traffic.

For tollways and highways including DNT.

  1. Coast to the curbside — do not brake hard

    Your tire delaminates at 78 mph on the Sam Rayburn Tollway and the wheel shakes violently. Do not slam the brakes — that unloads the rear suspension and can snap the car sideways. Ease off the accelerator and let the car coast to 45 mph before applying gentle, progressive braking. Target the right shoulder, but on the Dallas North Tollway the left shoulder against the concrete median is often wider and safer than the narrow right gutter pan. NTTA data shows left-shoulder breakdowns have a 40% lower strike rate. Steer for whichever paved shoulder is widest.

  2. Stay belted, passenger-slide exit

    Once stopped: hazards on, everyone stays seatbelted. With passengers on the left shoulder of I-35E, the safest exit is the passenger-side door, sliding occupants across and onto the median grass — never the traffic side. Do not open any door facing traffic; a truck mirror at 70 mph will remove a car door and an arm in a single impact. If you're alone on the left shoulder, stay inside, belt on, doors locked. We approach from the rear and the truck blocks the lane.

  3. The mile-marker precision call

    When you call from the PGBT, do not say 'near the Coit exit.' Say 'President George Bush Turnpike southbound, mile marker 22.5, between Coit and Preston, left shoulder.' NTTA tollways have blue mile-marker signs every 0.2 miles — that pinpoints you within 1,000 feet. Better yet, note whether you're before or after a gantry. The overhead toll gantry is visible from half a mile away: '300 yards past the Coit gantry' beats any GPS pin for our tech approaching at 65 mph.

  4. The no-self-change rule on NTTA shoulders

    NTTA's own safety advisories strongly discourage motorists from changing tires themselves on tollway shoulders. The Sam Rayburn 'safety' shoulder is 8 feet wide. A full-size SUV is 6.5 feet wide. That leaves 18 inches between your kneeling body and a 75 mph stream of distracted drivers. We carry an extendable, remote-operated hydraulic jack so the technician stands behind the vehicle while lifting, arrive in Class 2 hi-vis uniform with a truck-mounted attenuator for severe exposure, and absorb the risk so you don't have to.

  5. The re-entry sequence

    After the tire change or jump start, the most dangerous moment is merging back into tollway flow from a dead stop. We pull behind you, match hazard patterns to traffic rhythm, and when we see an 8-second gap we signal with a long horn honk and a flashing spotlight. Accelerate hard down the shoulder to reach 55+ mph before merging — never merge at 30 mph. The speed differential causes panic braking behind you and a secondary collision risk. We watch your six until you're two exits away.

Safety playbook

What to do when your SUV is a brick oven and your battery is dead

If your battery is dead after hours at a DFW mall in 100°+ heat, stop clicking the fob — you get 3–4 cranks before the starter solenoid quits. Lead-acid batteries lose 33% of cranking capacity at 100°F, and signal-seek drain from keyless fobs in a concrete garage finishes the job. Call a professional with an ECU-safe jump pack and an on-site battery test.

For shopping centers including Stonebriar Centre.

  1. The heat-soak realization

    You shopped Galleria Dallas for 3 hours at 103°F. Your interior hit 140°F and the battery under the hood marinated in ambient engine-bay heat. Lead-acid batteries lose 33% of cranking capacity at 100°F and electrolyte fluid can actually evaporate. When the fob clicks and nothing happens, do not keep clicking — every failed crank in a hot-soaked engine saps residual voltage. You get 3–4 attempts before the starter solenoid won't even click.

  2. The garage signal-blackout factor

    In the underground at NorthPark Center or the structure at The Shops at Clearfork, cell signal degrades to 1 bar. Keyless fobs also struggle there — the car may have been polling for a fob it can't find for hours, draining the battery. Don't wander the structure hunting for signal. Move to the open-air top level, or step just outside the garage entrance to make the call, then return to your vehicle. Note your parking section letter and level — NorthPark's Zone labeling is notoriously confusing.

  3. Valet and security conflict avoidance

    At Legacy West or Grandscape, private security patrols aggressively. If a security vehicle approaches while you wait, tell them 'My roadside assistance is already dispatched and paid for.' Private security often has an 'approved vendors' list and may try to redirect you to a contracted company with inflated rates. On private public-access property you have the right to choose your own provider. Just point them to our arriving truck.

  4. Trunk-first access for modern SUVs

    Many luxury SUVs (Range Rover, BMW X5, Mercedes GLE) and newer minivans mount the battery under the cargo floor. If you're at Southlake Town Square with a trunk-mounted battery and the car is dead, the power liftgate won't open. Tell dispatch on the phone: 'Dead battery, trunk-mounted, no manual key slot for the hatch.' We bring a secondary supply to feed 12V through a hidden positive terminal under the dash or fuse box, popping the hatch without ripping interior panels.

  5. Post-jump shopping continuation

    After a Grandscape jump start, your battery is chemically stressed. Do NOT drive to the next store and shut off again. Idle for 10 minutes or drive a full loop of the complex. A healthy alternator needs sustained RPM to replenish a deeply discharged AGM battery. We can run a CCA test on-site to tell you if this was a one-time fluke (dome light) or a failing battery that will strand you again at Allen Premium Outlets next weekend. If the latter, we often install a replacement right in the lot — no tow.

Frequently asked questions

More services in Frisco

Tire Change in Frisco
Flat tire? Spare on, back on the road in minutes.
Auto Lockout in Frisco
Locked out? We unlock most vehicles in under 10 minutes.
Jumpstart in Frisco
Dead battery? We'll jump it on the spot.
Battery Replacement in Frisco
We deliver and install a new battery — wherever you are.
Tire Replacement in Frisco
Mobile new-tire installation, no shop visit needed.
Tire Repair in Frisco
Punctures patched and plugged where you're parked.

Nearby cities we serve

AllenCelinaMcKinneyPlanoProsper

No matter where you park, we're 20 minutes away.

Don't see your exact breakdown spot? DFW's traffic system is a complex web. If you're broken down near Reunion Tower, a DART station in Plano, Buc-ee's in Denton, or a hidden garage in Las Colinas — here's what to do right now:

  1. 1Turn on hazard lights. Save your battery by switching off A/C and radio.
  2. 2Pin your location. Use Google Maps "Share Location." On the Sam Rayburn Tollway, note the nearest mile marker.
  3. 3Tap to call. A dead battery in the Stockyards or a lockout at Stonebriar needs a human voice that knows the landmarks. We service every parking lot from The Star in Frisco down to the Cotton Bowl at Fair Park, 24 hours a day.
Call (469) 340-3500

Skip the chain. Highway 35 roadside assistance gets Frisco moving 24/7.

One call. Real human. Fast dispatch.

(469) 340-3500

Live dispatcher, never an automated menu.

Trust & transparency

  • Licensed & insured

    General liability and service-vehicle insurance. License and proof of insurance available on request.

  • Bonded operators

    Every technician is background-checked and trained on non-destructive procedures.

  • Published SLA

    Median DFW response 25–45 minutes. Live ETA quoted on the call before dispatch.

  • Editorial policy

    How we source prices, response data, and safety guidance. Read policy

  • Reviewed by Highway 35 Dispatch Operations

    Page last updated 2026-06-23. Corrections welcome at dispatch@highway35roadside.com.

Call (469) 340-3500